This page contains testimonials from just a few of our satisfied customers.
A Few Customer Testimonials
What can I say, here is a family owned and operated business where they know you by name! They took me under their wings when I first started plowing showing me the ropes and how to maintain my gear. When the old truck was acting up they made it run like new. When it was time for a new truck they did their best to find parts to move the old plow over but old is outdated sometimes. They took great care of me in getting a new plow at a great rate. Installation was on time and done correctly. When a part failed, replaced and fixed no charge and on time! When I needed to bring gear in and didn't have a way to, hey use our trailer. When my new truck was hit in the off season and my mounts were bent, had my repair estimates the same day and broken down by part. Heck I had to take the truck to them after taking it back to the DEALERSHIP cause the fudged up the wiring TWICE! They even saved me some money by fixing the push plates so I didn't have to buy new ones. ~ Gene Hassen
They told me there was a 7 day schedule for deliveries.....and then. They delivered it 24 hours after I ordered the dock! Not only that, but where I have to put my dock requires getting it down a steep slope. I told them just to put the dock on the front lawn and we'd get it down ourselves. Not only did they deliver early, the brought it down the slope! Trailside rocks! ~ Jennifer Erickson
As a business owner I too understand the importance of customer service. I have been a customer of Bernie's at Trailside Performance for many, many years and will be for many more. As long as they continue to treat me as a friend and give me deals like I was family I will continue to be a loyal customer and send my friends and family there as well. Great people complimented by awesome service. It does not get any better than that. Thanks guys! ~ Chuck Cabaniss
And They Say This...
Great customer service! Very knowledgeable and worked on getting me the exact trailer I wanted. I will go there again for my other power equipment needs! ~ Jeff Logee
Trailside Performance did an outstanding job for us. Our snowblower wouldn't move after the blizzard we had. We called Lisa at Trailside and she arranged for a pickup. They picked it up, ordered the part, repaired it, and delivered it back to us within a week during a very busy time of the year. We would recommend them and will definitely do business with them in the future! ~ Susan Carey Isgro
Great service and friendly staff. They were able to replace a tilt trim motor on my boat in a short timeframe for when I needed it. ~ Jeff Hunter
We drove over an hour to Trailside in search of the perfect tractor for our family. Let me tell you, the service that we received from the staff was absolutely amazing. They all went out of their way to help us in any way that they possibly could (especially Lisa), and ultimately treated us like family. We ended up finding the tractor we had been searching for and are super excited to start putting it to work! We will definitely be working with Trailside again! Thank you! ~ Jenny Timberlake
Customer Facebook Review
Love the customer service and how friendly everyone is!!! We have never had an issue...love all our purchases ?? thanks Trailside!!!
Magnum rack, Fisher snow plow
Like Trailside Performance because employees are friendly and knowledgeable.
I would like to give a big thank you to the Trailside performance crew for getting my truck in and out very quickly. They repaired my plow and sander both. Very pleased with there work.
Bob Chenard 2020
We drove over an hour to Trailside in search of the perfect tractor for our family. Let me tell you, the service that we received from the staff was absolutely amazing. They all went out of their way to help us in any way that they possibly could (especially Lisa), and ultimately treated us like family. We ended up finding the tractor we had been searching for and are super excited to start putting it to work! We will definitely be working with Trailside again! Thank you!
-Jenny Timberlake 2016
Customer Service Review
Excellent customer service. Bernie resolved an issue in a timely fashion and went above and beyond what most managers would. Highly recommend this local family owned business.
Happy Trailer Customer
Super helpful. They ordered a trailer I was looking for and had it to me in a short time. I was impressed with the quality and price was very reasonable.
If your looking for a trailer in the Bangor area. Drive to Newport. You will get a better trailer than what your looking at with dealers in that area.
Lowe Boat Customer
We have so enjoyed our Lowe pontoon boat that we purchased from Trailside this year. We just picked it up from being winterized and serviced today. Thank you Bernie, Lisa and Hannah for treating us so good and being so accommodating. You guys are truly a pleasure to do business with.
Bought my 2016 Mahindra 2538 HST Cab with loader and backhoe at the end of July last year. Lisa was great to deal with, she really knows her stuff. I had 2 small issues with the backhoe within the first 30 days and the crew at Trailside came right over and had it fixed within one day!
I would and have highly recommended the crew at Trailside!
Fletcher Atkinson 2017
Easiest transaction I have done in a long time. Accommodated my schedule, very knowledgeable staff. Thank you Lisa, and Bernie for the great sale andservice. I look forward to many more!
Brian Tompkins 2018
we had an awesome experience buying a tractor here the customer service was amazing I couldnt be happier.
Mahindra Max26XLT customer.
Tractor Customer Review
Bernie, Lisa and the team at Trailside have always done a fantastic job with advice and service on my Emax22. Ive been going to Trailside for over 4 years and wouldn't go anywhere else! I highly recommend a machine of any kind from these folks. I've also bought several Husqvarna chainsaws here and they are also great, no problems.
Mark Lescault 2019
Bought a new trailer, very happy with price,product knowledge,and business procedures !
Dave Silvia 2019